(I had been, but then my education/"day job" got in the way.)
Is this still the case for you?
Why would an author use any publisher's services?
Tell me what our pitch to an author is to use us over anything else. Or are we doing the 'if we build it they will come' approach. Or is there another route in mind? Here's a neat service? I don't think any are 'bad'.
Are you simply hostile to anything like a traditional publisher, Richard?
No. Love me.
Define "demand". There have been authors who had intended to use these services, yes. Given the discussion which has already occurred, you already knew this.
I remain curious for others to chime in if they are ready or near ready or are thinking about it. The level of importance in my book rises based off of need/desire.
Thanks for the rest of the answers. I'll keep an eye on this thread, but not bombard it for a bit to let others say their peace.